Payments and Shipping
Shipping charges are added at checkout to any online purchases.
We make use of Fastway Couriers / SA Post Office for domestic shipping, depending on where you are located.
Shortly after your purchase, you will receive a notification to let you know that your parcel has shipped (tracking number included).
Please make use of the tracking number to see when your parcel will arrive - and contact us at any time should you like us to follow up on your behalf!
Purchases made in our international store on the Etsy platform are sent with International Registered Mail and includes a tracking number.
We ship worldwide, both retail and wholesale. Wholesale customers, please contact us for information.
Anna Me Handmade produces high quality accessories that last long and are easy to clean.
All our items are handmade, and meticulously crafted.
If you feel that the item you have received is in any way faulty, please contact us directly for returns and exchanges.
Returns and exchanges are decided by management in accordance to the individual cases.
Privacy and Online Payments
Anna Me Handmade makes use of the Payfast secure online platform to process payments. We do not have access to the card details you enter, nor do we store information. Your details are kept completely private. If you have questions about online payments, please contact us for further details!